Our lives are becoming more and more like video games. This is partly because games have advanced by leaps and bounds over the last thirty years, becoming better and better at imitating reality. And partly this is thanks to Generation Y, the children of the 1980s and early 1990s who grew up just as consoles and computers were working their way into every home.

A large and growing proportion of the workplace is dominated by employees who are used to viewing life through the lens of video games. Gamification isn’t just a buzz word; it’s a bona fide trend that can transform the way a modern company does business. Continue Reading…

It’s easy to understand the logic behind content marketing—that establishing yourself as a thought leader will build your brand and generate leads. But it’s one thing to appreciate the idea; it’s another to actually create a content marketing culture in a company to enable successful execution of the strategy.

The Content Challenge

Content marketing can take many forms—blogs, white papers, email newsletters, social media postings, You Tube videos, personal appearances, self-published print magazines, and so on. But where does all this content come from? According to a recent survey, this is clearly the biggest problem with implementation—with respondents saying that their greatest content marketing challenges are producing engaging content (36%), producing enough content (21%), and budget to produce content (20%). Continue Reading…

Being a lawyer by degree, articled and called to the bar and having spent my fair share of time in and around law firms I can say that the words digital or social do not really enter the marketing of most law firms. Of course every firm has a web presence and a few have even taken a leading role with iPhone apps, but the foray into real digital or social marketing has been slow if at all. Given that so much of today’s modern digital marketing is about creating content you would think that law firms which do this incredibly well would be all over blogs and sharing links across the social web but there is little activity. So my small piece of advice to law firms is this, start small and start with Facebook for recruiting. You really cannot go wrong and the effort while not large in scale will pay dividends in the form of a connection with top notch law school talent.  Continue Reading…

Brent Leary recently wrote a post on the launch of Hearsay, the new social media company from former Facebooker Clara Shih (also author of The Facebook Era) and I thought it was most interesting to note that companies like State Farm and Farmer’s Insurance Group have already begun using the service. I’ll give a little upfront on Hearsay and then explain why I think it has found a real sweet spot that is missing in the Social CRM, Social Dashboard arena and why it makes for a perfect for tool for franchises and other similar business that have a head office and distributed local establishments. Continue Reading…