Most Popular Posts:

• Dear Apple, It’s The Print Industry Calling, Please Save Us : If you're a tech nerd like I am you can't help but take note of the incredible hype building for the yet unannounced Apple Tablet. The speculation ove...
• When & How To Fire A Client : I had a couple of different themes in mind when I decided I was going to write this post, in my head it started as a debate between customer loyalty v...
• Ten Video Game Facts That Will Rock You : America's entertainment software industry creates a wide array of computer and video games to meet the demands and tastes of audiences as diverse as t...
• About MGC : ------ "Those who are crazy enough to think they can change the world are the ones that do." ------ This site is the home of my blog and I am qui...
• CRM to CMR (Customer Managed Relationships) : Friend and mentor Paul Greenberg is fond of saying that we may be moving from a time of Customer Relationship Management (CRM) to Customer Managed Rel...
• Marriott PR – Failure On A Grand Scale : Public relations is a funny business, many times you are trying to get people to pay attention to a press release or event you are holding and the job...
• A Lesson In Culture Change – NBA Dress Code : This post was originally published in Feb of 2009 but has gotten a lot of hits lately so bumping it up to a "sticky" post for now Changing the cult...