All the major US and Canadian sports leagues are looking to grow their social presence, digital business and fan experience. With these goals in mind it would seem that a marriage between Foursquare and these sports leagues is a no brainer.

It’s odd that Foursquare has not incorporated events into the fold but I would suggest that a partnership with the NHL, MLB, NBA and NFL would be an easy and mutually beneficial place to begin. Let’s me take the perspective of the respective sports leagues and their teams.

The major sports have all been able to grow their business in the digital world through partnerships (e.g. fantasy gaming is huge) and content syndication but none have really been able to take a leadership role in the social space. With the knowledge that social interaction and building upon the passions of sports fans in an effort to connect them to their team in a social manner will ultimately translate into a more one-to-one sales and marketing relationship (see upcoming pieces for the value of Social CRM) and a better customer experience, better feedback loop and opportunities to direct sell, these leagues need to figure out how to do more than have Twitter accounts and Facebook fans. One thing that is clearly working in social media is the idea of “check-ins” and using these check-ins with business discounts driving sales and loyalty programs there is nothing for sports leagues to lose. However I wouldn’t suggest it for just those reasons, they’re obvious enough.

An Instant Loyalty Program

I believe that if the major sports leagues worked with both Foursquare and each of their digital media departments they could immediately grow their social presence. By making every game in every park/stadium a check-in opportunity the leagues could easily run contests to reward the most loyal fans, the fans who traveled the most to see their team etc – an instant loyalty program! However if you really want to get social, the check-in at the game should instantly send the user a special offer for league merchandise at the game (upsell) and with it an opt-in chance to be part of the game community. Other offers could be made throughout the game, but the key would be that during and after the game an instant community (people are checking in from mobile phones and iPads after all) can emerge where Tweets are all hash tagged with the check-in tag, users are able to vote on in game polls, participate in fantasy games and have a fully social experience at the game. After the game it can’t stop there, the leagues can then continue to populate the community game page and fold the users into the larger team and league social community.

Simply by taking advantage of the growing user community of Foursquare users (a partnership tat Foursquare would jump at) the major sports leagues could open the door to a hugely social group of fans and be able to increase their social presence both at the game and afterward.

The key would of course be in the execution of how the league and team used the check-in to open the door to an in and after game social experience but there is a tremendous opportunity out there for one league to take the lead and explore.

I do know that the leagues have all formed partnerships with Fanvibe, but trying to force users onto a sports only site is of no advantage to the leagues when Foursquare is already at approximately 2,000,000 users and growing each day – this is one of those times where you go where the people are you don’t try to build your own competing service.

What do you think, are the leagues missing an opportunity here?

When was the last time you were deciding on a new restaurant, cafe or pub and didn’t turn to the Internet (whether at your desk or on your phone) to get directions, a review or even see who else might be there? Since I’m pretty nerdy the answer for me is that it would be completely out of character not to do a little online reconnasence work about the place before I suggest it to a group of friends. While I am on the far end of the spectrum that spectrum has definitely tipped to the point where I believe the majority of us now look up a place online before making a decision to go there.

Therefore, I am often surprised when I talk with small business owners and specifically owners of restaurants, coffee shops, bars etc how few of them are really aware that they have an amazing opportunity to promote their business by simply making it easy for customers to write positive (the negative reviewers seem to figure it out for themselves cuz their pissed) reviews or encourage a “check-in” on Foursquare, Yelp or Gowalla. Of course most of these businesses are already to be found on Yelp (and other review sites) but too few business owners have taken the time to beef up the user generated content (that makes up their listing) with their own images, descriptions and announcements. Even less of them seem to realize that there is a real bottom line business benefit to using these sites as a marketing channel and growing their brand by making it easy for the customers that love them to say something nice in an online review.

While it would take a lot more than my personal surveying to put hard numbers to it  (one study by the Yellow Pages Association and comScore found that local search for businesses, products and services grew 58 percent last year and reached 15.7 billion searches, more than a tenth of overall search traffic) I’ve made mention of my theory of “check-in currency” in a previous post so won’t dive into it here but in realizing how few of these business owners are taking advantage of this new digital currency I thought I would share some examples of businesses that are taking advantage of social media and local search to drive retail business and leave you with some simple tips that businesses can and should be using to promote themselves via online reviews.

There are many great examples of companies that are really using social media and local search to their advantage. As I have shared before Tasti D-Lite has integrated FourSquare into their loyalty program but you can also look to Jeff Diamond, co-owner of Farmstead Cheeses and Wines as a leader who makes sure he takes the time to reply personally to every comment/review left on Yelp. In one case, a reviewer complained that the person behind the counter was rude. Mr. Diamond sent a private message to the customer, apologized and asked for details. It turned out the employee who helped this customer was hard of hearing. By the end of the exchange, this onetime critic had joined the store’s wine club. He has since become a loyal customer. Or how about Danny Leclair, co-owner of Studio DNA hair salons in Los Angeles and Santa Monica, Calif., who uses Yelp and local search to promote special offers he said 50 percent of his new business now comes from Yelp, 30 percent from Citysearch and 10 percent from Google searches.

These businesses are not run by the most tech savvy individuals, but they’ve taken the time to invest a little bit of brain power in learning how to make the most of what are essentially free marketing tools. Telling you all this is of little value if I don’t leave you with some easy things you can do to boost your local and social marketing efforts today with $0 invested.

Starting at the very top of the heap lets talk Google and specifically Google Local which is now technically Google Places. The point is that you don’t want to miss having your proper store information, pictures, links etc on Google so that you show up when people try to find you specifically or even when they make a general search. Believe me your business seems a lot more important when it shows up on a Google Map and your competition’s business is nowhere to be found.

So visit Google Places and get your information in there. I would also recommend you ensure your listing at Bing is up to date

Head here at Yelp and take the time to watch their video and understand how to get your business online if it is not already there or claim your listing if someone else has review you.

Yelp also gives you some great tools to understand who is visiting your listing and offers you all the tools you need to respond to reviews. If you think you will have the time to consistently reply to reviews on Yelp I think that it offers an extremely personal way to let people know that your business is about people regardless of what it is that you sell.

Next go to FourSquare and claim your business and if you really want to be amongst the coolest kids on the block create some specials based on the number of check-ins at your location and of course reward the Mayor. Foursquare makes it very simple to do and you’ll be shocked how many of your iPhone, iPad, Blackberry and Android toting customers appreciate your way of recognizing them. FourSquare will even help you get some stickers to promote that you are a welcome place for users and a great check-in location. People who check-in buy things and in the end you’re the winner.

Not only does FourSquare also provide you detailed stats like Yelp, it also has a proximity based mobile ad network that you will be a part of by offering FourSquare specials. These tools are again free so really what are you waiting for.

Of course every business should be knocking it out of the park with Facebook and nobody has laid it out better than Mashable here and Tamar here.

Finally, I’d highly recommend you begin Tweeting if you are not already using Twitter you read this guide by Mashable and started right away.

Remember that social and local can be your best friends if you take advantage of a few free tools and follow through on the best practices you find.

Good luck and thanks for reading.

There is no doubt that 2010 is all about mobile, geo-location and ultimately reviews, either through actually writing them or word-of -mouth generated by a check-in which is usually accompanied by a Tweet. This post is a compilation of my thoughts from a couple of events that randomly seem to fit together.

First the power of reviews and why I include them in a post entitled “Check-In Currency”. Reviews are the one area where Google knows they dramatically need to improve in order to have search become more complete. I don’t think this is conjecture on my part because it is no secret that Google recently tried to purchase the review site Yelp. When you think about it, it makes a lot of sense. Search is pretty awesome these days, you can search for most local businesses by name and be directed to a page that includes the phone and address, hours of operation as well as a Google Map. There will often be some pictures posted and perhaps the odd review. I don’t think you could ask for much more. However try to do the same search for local coffee shops and you get a listing of them and even though there are some ratings its tough to get a real semblance of which one is best, perhaps closest but best, I’m not so sure. So if you’re Google you don’t want to lose people to sites like Yelp, because, while you’re Google. So you first try to acquire them but get rebuffed, and know everyone realizes that reviews are worth a big pile of cash to Google and everyone cares about something Google really cares about.

Moving on to why reviews and check-ins are tied together.

Foursquare Mayor Deals

If you’re Yelp you better figure out a way to fight Google and that is going to take (1) money and (2) a dramatic increase in the number of reviews. The first part was simple enough, Yelp recently went out and raised a bundle of cash. The second part however is not so easy. But Yelp was sneaky and realized that they needed to make you think of their app every time you visited a new establishment, and as such make a review. How to get users to always think of Yelp when they went to a new spot?Yelp took a look around and realized that Foursquare was doing a pretty amazing job at making it semi cool to check-in at each location. So Yelp went ahead and released a new version of their iPhone app that takes direct aim at Foursquare’s “check-in” feature. Whereas Foursquare was not asking users to review places directly, you don’t have to work very hard to realize that each time someone checks-in and Tweets it to the world it ends up being about as good a word of mouth review as you could hope for, even better since it goes to a huge potential audience. So Yelp went right at Foursquare’s check-in feature and built it into their

iPhone application. It may or may not work but it makes me fairly certain that check-ins and reviews are going to be linked for quite some time.

Finally I’ll sum up with why this all builds to the idea of “check-in currency.”

If you’re a savvy business owner and you realize that if people Tweet every time they visit your establishment it will be great for business then you’ll put in place a system that actually rewards customers for checking-in at your establishment. Case in point both Tasti D-Lite who has added Foursquare check-ins to their loyalty program and what are now regular advertisements in the Metro newspapers (see image) that reward both check-ins and the Foursquare “Mayor” of each establishment. The establishments have now actually given check-ins a tangible value, something Foursquare has to be extremely pleased with. So check-ins now literally equal currency, it’s quite an amazing little phenomenon.

There is no doubt that people love loyalty programs and retailers love the fact that you come back time and time again spending hundreds to earn a free item or small value perk. However when was the last time you actually wanted to take the time to dig through your wallet for your loyalty card? How many of those little tags can one person actually carry on their keys? Basically the loyalty program was getting stale. Sure there were iPhone apps that stored your card and let you present it virtually but that doesn’t do much to advance these loyalty programs in a way that made them work for the new ‘connected’ and ‘social’ customer. So I was impressed earlier this month when Mashable reported on a story where Tasti D-Lite (a frozen yogurt chain) announced that they were rolling out a new program (called TastiRewards if you care) that incentivised customers that linked both Twitter and Foursquare to the store’s loyalty program. It’s an incredibly simple concept when you think about it and the idea of loyalty combined with location services and social networking has a ton of potential if Foursquare (or others) help build out the business and make it simple for retailers to get on board. It’s this last point about integrating and showing value (versus simply signing them up to get numbers) to retailers that I think Foursquare will need to concentrate its efforts in order to make loyalty programs a decent size revenue stream.

Foursquare Loyalty Requires Metrics & Analytics

To keep it simple I will use the Tasti D-Lite as my example throughout. Like most loyalty programs, Tasti D-Lite has a traditional card program where customers can use their TreatCards to earn points for purchases, however those that opt-in to the new social media part of the program will automatically earn additional points for their ‘check-ins’ which are shared on both Foursquare and Twitter. It’s brilliantly simple, customers register their cards on the MyTasti website and then enable their Twitter and Foursqure accounts to automatically send tweets and check the customer in (with a ‘shout’) on Foursquare. From the consumer perspective you’re pretty damn happy as you earn points just for showing up in the store and then get a bonus (on top of the regular rewards) for each dollar you spend.  Tasti D-Lite is also thrilled with this arrangement because they instantly get the best advertising possible, word-of-mouth and they get to tap into your social network without having to take the time to advertise or court any of them. It’s actually the epitome of a situation working for all involved.

Foursquare = Tasty Rewards?

So this seems to just work and kudos to both Foursquare and Tasti D-Lite for the innovation. However, I do believe that for this to be a sustainable revenue stream for Foursquare they will have to offer more value to the retailers than simply linking up with their existing loyalty programs. In order for Foursquare to be able to make some real money off this they will need to actively partner with someone to create a  back-end loyalty CRM system that retailers can log into and actually get some useful data from and will further have to help retailers utilize these loyalty programs. Let me explain…

If I am a retailer I intrinsically believe that it is great that my customers will now be telling each other of the rewards they earned and will help promote the business via tweets and check-ins, but if there are no metrics available it will be impossible for me to really attribute increased revenue with the loyalty program and to further know what pieces of the social media loyalty program are working (including at which locations) etc.  It will be tough for Foursquare to ever fully monetize because neither they nor the retailer will be able to objectively determine the value of non-tracked tweets and check-ins. Further without a good system for actively tracking metrics and actively monitoring (+ reporting on) the tweets (e.g. think CoTweet with some Salesforce built in) there is a risk that the program will become nothing more than an afterthought for retailers and nobody pays for an afterthought. Finally, by having a metrics and analytics system that allows for some decent reporting Foursquare would be able to aggregate information from all the loyalty programs and create a professional services/consulting arm with best practices etc.

Following this idea of professional services or at least some consulting, I also think that Foursquare will have to come up with a standard loyalty program for retailers with no current program and loyalty program ‘connector’ so that they can easily integrate those major retailers who have already invested time and dollars into their own loyalty program. I say this because while someone at Tasti D-Lite was obviously quite savvy and was able to work with Foursquare to implement this program it is apparent that the critical mass of retailers will not be approaching Foursquare, rather Foursquare will have to approach them (or at the very least have a sales person who is trying to sign them up) and explain why the program will work for them, how they get started and perhaps even hand-hold (e.g. create templates for emails to be sent to existing loyalty members or get tons of Moo Cards printed to hand out with a street team) through the launch process.

I don’t know exactly how Foursquare is planning on monetizing their business but loyalty programs seem to be an obvious source of at least some recurring revenue. You’d be surprised at how much money, time and even more money traditional retailers pour into loyalty programs. While they will be tempted to try out Foursquare, if it does not connect into their traditional program and/or Foursquare cannot offer its own metrics and analytics I just don’t believe there will be enough of a business case for retailers to see it as anything other than a gimmick.

In the Mashable article they raise a very similar point and they go on to point out that with a little effort Tasti D-Lite (or in my mind Foursquare in conjunction with any retailer) can use the data it receives from check-ins to  ”collect, analyze and apply to budget discussions around allocating resources to social media efforts.” However I think the analytics need to be a bit deeper than simply being able to get accurate accounts on the quantity of tweets/check-ins with card swipes – Loyalty programs are not new and those who do them well (e.g. Air Miles) know that there is a wealth of information to be gleaned from consumers through these programs. While Foursquare is definitely on the right track with this cool initiative it will be interesting to watch whether they really go after loyalty programs as a real revenue stream or just one that has netted some positive publicity.

If you’re a tech nerd like I am you can’t help but take note of the incredible hype building for the yet unannounced Apple Tablet. The speculation over whether Apple was working on such a device started really heating up months ago in the lead up to the last Apple event in which the iPhone 3GS was announced. Since that time the rumour mill has been churning at an astounding rate with coverage of everything from Apple’s patents that might be used in such a device to the recently held collective thought (hey if the NY Times says it’s so I think it’s safe to call it the collective belief) that yes this device is being built so we should now move to speculating on what it will be called. The ability of Apple to sit on the sidelines and not say a word yet have this much speculation and hype building says a ton about the passion people have for their products (more on that in this post) but it’s not just the normal hype and speculation around Apple products that we typically see -- it is more than just articles on TUAW and mocked up images floating around the Internet, rather there is almost a cry for the product coming from both consumers and very interestingly from the publishing world. It’s this last point (the desire from the publishing world) that I find really fascinating and want to explore a little further in this post.

The idea of the Tablet computer has been around for a long time, you can even go back to Apple’s Newton handheld to really find that it’s been tried by many pretty unsuccessfully to this point. Microsoft really tried to push the Tablet a few years ago even going so far as to have Bill Gates demo it in many spots. However it’s really never gained the traction that was expected -- people just couldn’t or wouldn’t adopt the new form factor and while I (I owned an Acer) always found the handwriting recognition and other Tablet features cool, there was just not enough reason for consumers to buy. Not enough software was created for the Tablet and while companies like Zinio were trying to start up with digital magazines there was not really any specialized media made for it -- at the end of the day it looked cool but not much more. Skip ahead to present day…

Today there are still Tablet devices available from multiple manufacturers but they’re pretty much the same as those from the last 7-8 years. The real difference is that while consumers definitely seem excited about a new Tablet and seem ready to buy an additional computing device (see the great Netbook and Kindle sales this holiday season) it is the publishing world which seems to be begging for Apple to launch a product to save them.

Print publications whether newspapers or magazines are dying -- readership + advertising is at an all time low, classified ads have moved to Craigslist, and only a very select few publications have been able to charge anything for their content online. It would only seem logical that these publications need to find a way to move their product to the digital space but the really interesting thing is that to do so they have basically thrown up their hands and said we need a new printing press to be invented and that printing press should come from Apple. Beyond a bevy of articles about the need and desire of these publishers to have Apple throw them a lifeline it was really a video from Time/Sports Illustrated that caught my attention. The video produced by Time and showcasing the potential future of Sports Illustrated (embedded below) looks great but caused me to step back and take a moment to look at what the message was to the business versus tech communities.

From a pure technology standpoint of course all of us (the tech nerds like me) are waiting with baited breath for the Tablet specifically from Apple and regardless of whether it really takes off like the iPod/iPhone or it’s considered a dud like Apple TV (just to show Apple’s not perfect) we’ll love that it’s out there and ushering in a new computing form factor beyond the Netbook. So I get that the video is a showcase of what could be. From a business standpoint though I really find the messaging of a video like this to be suspect.

What is Time trying to say with this video? From my standpoint it seems to be really giving the message that publishers are waiting for someone else to solve their business problems by inventing them a magical new printing press. I find that it signals that they feel they are unable to move forward or innovate at all on their own. While it is a very cool video indeed, if I’m an executive at Time I’d much rather my team be figuring out ways to make all of our publications more advertising and subscription friendly in the online space and less time creating videos full of speculation and conjecture. Don’t get me wrong, if Apple is indeed working on such a device (and pretending I still am an exec at Time) I would expect my team to have secured a partnership so that we had content ready at launch. We know Apple really knows how to launch a product so I’d want Steve Jobs to show our product at that launch, but Apple has not confirmed anything and so I’d expect to see a video like this presented to me (as an executive) internally but I wouldn’t want to announce to the world via YouTube that we’re waiting on a Hail Mary pass from Apple.

What do you think? Am I crazy or is there some real mixed messaging going on here?

www.youtube.com/watch?v=PSn7Za5SWng

So you’ve got a business idea or maybe even for the most advanced in my readership, a business plan. You’ve heard a lot about your elevator pitch and the many ways in which to raise money. So the next step in your plan is to get mainstream buy in for your idea. Yet how do you do this if your idea is complex and new? You need to break down your idea into bite size and intellectually digestible pieces. The person you are pitching to must intrinsically get your business the moment after you pitch it or the pitch flat out was not worth it. So how to explain a tough concept? Why not spend a fair bit of dough (this was not entitled the “free way to get noticed”) and get some experts to help you tell your story. If you really want to go for the gold, how about the guys from Epipheo Studios who were good enough for Google, twice.

www.youtube.com/watch?v=rDu2A3WzQpo

www.youtube.com/watch?v=LwVX42Amcak

I’m not just talking about any group of talented individuals because if you need a guy who is awesome I’d just send you to Marc Lostracco, but if you need an agency who knows how to explain technology or even say Rosh Hashanah, go visit the kind folks at Ephipheo.

With plenty of respect to Jason Schuller who designed the theme upon which this blog is built – and is amazing both as a designer and in the support realm – I will come right out and tell you that I am a WooThemes fan and you should be too. I work in the software industry and have been involved with my share of start up companies so it is not without some experience that I say these guys know what they’re doing. From collaborating with top notch designers (many of whom I’m sure they have never met in person) to outstanding customer support, the company is one that is certainly an example of a Web 2.0 mover and shaker.  Of course it’s not just a feel good story here, I do have some questions on how the brand is being built, so read on.I have first hand experience working with the themes provided by WooThemes and they are incredibly easy to work with out of the box, yet take one look at their showcase and you can see how someone with more talent than I can easily customize them. It’s the customer support when you are trying to tweak one of these themes where WooThemes more than excels. I am not sure if they pay every one who is a “support” representative in the forums, but there is a sense of community and I have posted an answer or two when I have known it. There is really nothing bad I can say about the company (I do not work for these guys) , so I invite you to check them out if your blog need’s an upgrade.

Where To From Here?

WooThemes - Antisocial

So I am not just espousing the greatness of WooThemes, I do actually wonder where to for this company and what kind of revenue they are making. On the revenue side, the themes cost $75 if you want one (plus one with their permanent promotion) and I would suspect that many who purchase these themes are semi to fully professional web designers who find that it is more cost effective for them and their clients to start from one of many many themes. So if your factor in the cost for a developer of $150 per theme (and I’m not including memberships just yet) there is a quick doubling of margins. I’m not sure what kind of revenue the subscriptions generate, you have to plunk down $200 to start, which is not very much if you are planning on selling your services. Another $20 a month and I guess all you really have to do is have 2-3 clients a year and it pays to be a member. So putting these numbers together the obvious question is what does demand equate to. I feel like I am a bit of an uber consumer on this front but I have to imagine this is going very very very we$$ for the team.

I’m extremely impressed with the company’s ability to collaborate with top notch designers from around the globe, but as a marketer I do wonder about whether a brand is being built. There is the WooThemes Twitter account which seems to be a bit personal, and there are all the individual designer’s pages – Adii Rockstar seems to be the biggest of these – yet if WooThemes was gone tomorrow or less drastic decided to change its name, would anybody care? Would much change? I don’t think that the world would crumble if any brand went in a different direction, but I think the indifference to the WooThemes brand is because of the fact that at the heart of it, it still feels like a company of individuals. Maybe I am just being picky, but I think that there could be more being done to build a Zappos like brand. After all, I have to suspect that regardless of the revenue numbers if the team could sell the company on more than just the revenue stream it would be worth sacrificing a little “rock star”
status.

Short post cuz the video pretty much says it all and I can’t take any credit here.

If you want to read the original post and get your hands on many of the sources as well as the stats go here. If you want to see a presentation (different authors) with very similar statistics on slideshare go here.

Grab some popcorn cuz its a few minutes but its good.

www.youtube.com/watch?v=sIFYPQjYhv8

If you haven’t seen this post by Engadget you missed a good one. Obviously Microsoft got caught with their pants down so to speak. I can understand using different agencies in different countries and thus not having continuity in your marketing from region to region – even though you should. I recommend using the same agency globally for a product and then if called for regionalizing the message. What I do not understand nor recommend is using Photo Shop to crop an African American’s head for a Caucasian person’s head! And let me take it a step further and say even if the designer was going to be that callus and insanely lazy, could they at least have taken the time to change the colour of the man’s arms – cuz he’s pretty tanned on the arms in the second picture, oh wait its the same body as the first…Insanity. Score one for Engadget and another for social media for spreading this post.

Click To View

As a marketing professional I like to consider myself a pretty creative thinker, I mean I can come up with an effective campaign and absolutely execute on it but I’m not sure if I would have been able to come up with this idea let alone believe that anyone in public office would consider it. Yet there it was in photographic form, the man we all know as the KFC Colonel had his face spray painted ever so nicely on a newly repaired (covered) pothole.

You see, Kentucky Fried Chicken has for some reason decided that they can tie repairing potholes across the USA back to greasy and fattening chicken. In a statement on their website it seems awkward at best, “For more than half a century, KFC has “filled up” its fans with the Colonel’s world famous, freshly prepared fried chicken. Today, in a marketing first, KFC is celebrating its continued dedication to freshness by launching a pilot infrastructure renewal program, becoming the first-ever corporate sponsor of “fresh”ly “filled up” potholes in up to five major cities across the U.S.”

KFC Missed An Opportunity

Now normally I am not one for gimmick marketing, but I will grant you that this has the potential to be a really fun campaign and one that if done right could be modeled after the brilliant Burger King Whopper campaign, it’s just that KFC has not done anything more than the gimmick leaving me scratching my head.

I mean if you were going to undertake a stunt like this then surely you would want to have a microsite dedicated to it, get YouTube involved and have hilarious videos of the work in progress, hand out free chicken at toll booths across America, and certainly I would ensure that the Twitterverse was buzzing at all times. Yet when I do a search on Google and Twitter or boot over to YouTube, I am left with only the company’s press release and the blog posts of people like me who have picked up on the campaign. It seems backwards to me to have gotten involved in a stunt like this but in no way used it to bring people in and connect with them.

People obviously like the idea of the Colonel and nobody is eating KFC for the nutritional value, so why not capitalize on the fun factor of this stunt and take a page directly from the Burger King hand-book. They have managed to turn that creepy oversized King into a hilarious character and they’ve been able to centre it all around the Whopper.

The Colonel Could Learn From The King

Take a look at how brilliantly the Whopper campaign was done by BK, there were multiple microsites – Whopper Virgins – Whopper Freakout – both of which have produced videos viewed on YouTube over 100,000 times and have spawned viral parodies,  and if you are not following @theBKlounge, then you are missing out.