America’s entertainment software industry creates a wide array of computer and video games to meet the demands and tastes of audiences as diverse as the nation’s population. Today’s gamers include millions of Americans of all ages and backgrounds.  In fact, more than two-thirds of all American households play games. This vast audience is fueling the growth of this multi-billion dollar industry and continuing to make the video game industry one of the most lucrative entertainment genres. Below is a list of 10 entertainment software industry 2009 facts:

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There is no doubt that people love loyalty programs and retailers love the fact that you come back time and time again spending hundreds to earn a free item or small value perk. However when was the last time you actually wanted to take the time to dig through your wallet for your loyalty card? How many of those little tags can one person actually carry on their keys? Basically the loyalty program was getting stale. Sure there were iPhone apps that stored your card and let you present it virtually but that doesn’t do much to advance these loyalty programs in a way that made them work for the new ‘connected’ and ‘social’ customer. So I was impressed earlier this month when Mashable reported on a story where Tasti D-Lite (a frozen yogurt chain) announced that they were rolling out a new program (called TastiRewards if you care) that incentivised customers that linked both Twitter and Foursquare to the store’s loyalty program. It’s an incredibly simple concept when you think about it and the idea of loyalty combined with location services and social networking has a ton of potential if Foursquare (or others) help build out the business and make it simple for retailers to get on board. It’s this last point about integrating and showing value (versus simply signing them up to get numbers) to retailers that I think Foursquare will need to concentrate its efforts in order to make loyalty programs a decent size revenue stream. Continue Reading…

If you’re a tech nerd like I am you can’t help but take note of the incredible hype building for the yet unannounced Apple Tablet. The speculation over whether Apple was working on such a device started really heating up months ago in the lead up to the last Apple event in which the iPhone 3GS was announced. Since that time the rumour mill has been churning at an astounding rate with coverage of everything from Apple’s patents that might be used in such a device to the recently held collective thought (hey if the NY Times says it’s so I think it’s safe to call it the collective belief) that yes this device is being built so we should now move to speculating on what it will be called. The ability of Apple to sit on the sidelines and not say a word yet have this much speculation and hype building says a ton about the passion people have for their products (more on that in this post) but it’s not just the normal hype and speculation around Apple products that we typically see – it is more than just articles on TUAW and mocked up images floating around the Internet, rather there is almost a cry for the product coming from both consumers and very interestingly from the publishing world. It’s this last point (the desire from the publishing world) that I find really fascinating and want to explore a little further in this post. Continue Reading…

If you live in Canada I certainly do not need to tell you about the level of anticipation, excitement, passion and collective hopes that were riding on yesterday’s men’s Olympic hockey team selection. For my non Canuck readership the things I can compare it to include the lead up to a national election or for the techies, speculation on the next product from Apple all with coverage more intense than that of the flight of Balloon Boy. Just the selection of the team is a national moment and one which I’ve decided to turn into 5 business lessons you can learn from Steve Yzerman and crew.

So here goes my attempt at 5 business lessons from Canada’s Olympic Hockey Team selection. Continue Reading…