Comments on: Call Your Own Support Line – Learn A Ton

By: KonstantinMiller

KonstantinMiller — Mon, 06 Jul 2009 20:20:25 +0000

Hi. I like the way you write. Will you post some more articles?

By: How I Make $300 a Day Posting Links Online

How I Make $300 a Day Posting Links Online — Tue, 30 Jun 2009 23:30:25 +0000

Cool post, just subscribed.

By: Michael G. Cohen

Michael G. Cohen — Fri, 12 Jun 2009 02:13:01 +0000

New blog post: Call Your Own Support Line – Learn A Ton http://bit.ly/112Jur – Would love your comments #customersupport

By: Michael G. Cohen

Michael G. Cohen — Thu, 11 Jun 2009 20:38:15 +0000

New blog post: Call Your Own Support Line – Learn A Ton http://bit.ly/112Jur

By: Autom Tagsa

Autom Tagsa — Thu, 11 Jun 2009 18:30:43 +0000

RT @New blog post: Call Your Own Support Line – Learn A Ton http://bit.ly/112Jur by @michaelgcohen

By: Michael

Michael — Thu, 11 Jun 2009 17:13:21 +0000

Autom thanks for your comment I could not agree with you more. I have no problem with companies experimenting with different customer feedback mechanisms but at the end of the day the focus should always be about the customer experience. With all the statistics on how much harder it is to acquire a new customer versus keep an existing one it always amazes me that so many companies fall flat on their face from the moment of purchase onwards.

Thanks again for your comment and reading!

By: Autom

Autom — Thu, 11 Jun 2009 17:09:35 +0000

transparency is indeed one of the more audible mantras of today’s social-driven economy. customer/client service must evolve with the same level of transparency espoused by social media, as the likes of customer-influenced brands, behavioural targeting, user generated content and the overall democratization of online communities are showing just how critical companies need to pay close attention to their customer/client and foster real, healthy relationships with them.

thanks for sharing this, mike.